Bill Caple

Connecticut Basement Systems

Title: Sales Consultant

Hometown: Ansonia, Connecticut

_{Bill has over 35 years of experience working at the Department of Corrections where he taught two Academy classes. By working in such a fast-paced and rigorous environment, Bill enhanced his ability to multi-task and work well directing and working alongside larger groups of people.}_{Bill has been thoroughly trained and has earned the highly esteemed title of “Certified Waterproofing Professional” through the Basement Systems International Waterproofing Contractor Network. He is a trusted member of Connecticut Basement Systems and upholds the high standards of the company.}_{Connecticut Basement Systems is the exclusive regional dealer and the headquarters for the International Basement Systems Waterproofing Contractor Network. This group of more than 400 of the best waterproofing, finishing, structural and crawl space repair contractors in the world has exclusive access to patented products, comprehensive training and support through the International Company.}

_{Bill enjoys meeting with homeowners and helping them solve their basement problems, enabling them to get more out of their homes. Bill lives in Ansonia, Connecticut with his wife Alice and their three children Will, Mike, and Kaitlyn. During his free time, Bill enjoys coaching youth football, watching sports (especially football), and traveling.}

The room had a lot of problems. We are cut into a hill and water seeped in causing mildew and mold so in this instance, I had already had the mold remediated and they came in and waterproofed it Start and built a room up from the studs with flooring, drywall and cabinets, an air purification system, which is really wonderful plus a sump pump… Quite a project, but totally necessary Kevon and Chris of Connecticut Basement Systems did a great job with this room, they were easy to work with, cheerful and put in many long days of focused effort which involved really extensive waterproofing renovation and a complete overhaul and refurbishing in general… Now the room has a very hip black beam ceiling and LED lighting on a dimmer as well as very nice flooring. Chris and Kevon also did the paint and they were very responsive in fixing minor details on a punchlist which really enhanced the look and the finish of the project. Julie Marra was a very good manager who shepherded the project over months time. This was a complicated project which has its genesis late in 2025 and was just completed recently because of different scheduling aspects and permit approval… the final result was wonderful. I would not hesitate recommend C.B.S. for this type of project.

I continue to be impressed by this small business. We contacted them over a decade ago for a disaster and after getting through the crisis, we installed a dehumidifier that I joke is the most valuable thing in our house. Something went awry and I called for service and it was straightforward and affordable. And while it isn’t a requirement for the work, Devon was a delightful service provider explaining the issue, running diagnostics, and recommending a plan to keep it running well. Incredibly pleased once again by this company.

I called to address a concern about some small leaks of water in my basement that was covered under warranty by the past owners. Not only did the company honor the free service check, but they hunted down the problem which arguably has nothing to do with the basement. Despite that, Nizier C was thorough, tenacious, and intelligent about locating the issue and addressing ways to fix it easily and inexpensively. He listened to my concerns, looked at pictures, and used his expertise to share with me. His main goal was fixing the problem regardless of whether its source was the ground or not.