Josh Kroop

Connecticut Basement Systems

Title: Sales Consultant

Hometown: Guilford, CT

_{Josh has more than a decade of experience in the home improvement industry. Having spent the majority of his time with a major remodeling company, he has extensive knowledge in basement waterproofing & foundations, windows, siding, insulation & roofing. Josh brings a focused, intelligent approach to each job he is involved with and is a true professional.}

_{Connecticut Basement Systems saw what an asset Josh would be to the company with his basement waterproofing & remodeling experience. He is a trusted and valued member of the Connecticut Basement Systems team and upholds the standards of the company. Josh has been thoroughly trained and has earned the highly esteemed title “CERTIFIED Waterproofing Professional” through the Basement Systems International Waterproofing Contractor Network.}

_{Connecticut Basement Systems is the exclusive regional dealer and the International Headquarters for the Basement Systems International Waterproofing Contractor Network, a group of more than 400 of the best waterproofing and crawl space repair contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company}

_{Josh enjoys meeting with homeowners and helping them solve their basement water problems, enabling them to get more out of their homes. With over a decade of basement waterproofing experience in Connecticut, Josh has seen almost everything imaginable below grade!}

The room had a lot of problems. We are cut into a hill and water seeped in causing mildew and mold so in this instance, I had already had the mold remediated and they came in and waterproofed it Start and built a room up from the studs with flooring, drywall and cabinets, an air purification system, which is really wonderful plus a sump pump… Quite a project, but totally necessary Kevon and Chris of Connecticut Basement Systems did a great job with this room, they were easy to work with, cheerful and put in many long days of focused effort which involved really extensive waterproofing renovation and a complete overhaul and refurbishing in general… Now the room has a very hip black beam ceiling and LED lighting on a dimmer as well as very nice flooring. Chris and Kevon also did the paint and they were very responsive in fixing minor details on a punchlist which really enhanced the look and the finish of the project. Julie Marra was a very good manager who shepherded the project over months time. This was a complicated project which has its genesis late in 2025 and was just completed recently because of different scheduling aspects and permit approval… the final result was wonderful. I would not hesitate recommend C.B.S. for this type of project.

I continue to be impressed by this small business. We contacted them over a decade ago for a disaster and after getting through the crisis, we installed a dehumidifier that I joke is the most valuable thing in our house. Something went awry and I called for service and it was straightforward and affordable. And while it isn’t a requirement for the work, Devon was a delightful service provider explaining the issue, running diagnostics, and recommending a plan to keep it running well. Incredibly pleased once again by this company.

I called to address a concern about some small leaks of water in my basement that was covered under warranty by the past owners. Not only did the company honor the free service check, but they hunted down the problem which arguably has nothing to do with the basement. Despite that, Nizier C was thorough, tenacious, and intelligent about locating the issue and addressing ways to fix it easily and inexpensively. He listened to my concerns, looked at pictures, and used his expertise to share with me. His main goal was fixing the problem regardless of whether its source was the ground or not.