Meet The Team

Meet The Team

Jeff Allen

Connecticut Basement Systems

Title: Service Manager
Jeff Allen from Connecticut Basement Systems

Jeff has been with Connecticut Basement Systems since 2016 and started off as a Service Technician for 2 years. Jeff worked on the road servicing customer systems and preforming annual maintenance appointments. After training hard and engaging fully with all his duties in the Service Department, Jeff took on a new set of responsibilities. His extensive knowledge for products and waterproofing allowed Jeff to secure his position in a managerial role. Now the Service Manager, Jeff is responsible for both the Service Call Center and the Field Technicians. Jeff's skillset has prepared him well for all escalated Service appointments, emergency services, and customer visits. He works hard to ensure customer satisfaction, and help problem solve any issues that may arise. Not only does Jeff work on the road, but he is also in the office with his team coordinating maintenance appointments. Jeff is a valuable asset and a strong leader. We are lucky to have him on board! 

Outside of work, Jeff enjoys hanging out with his family, riding BMX, and taking trips on his motorcycle. 

Google Reviews

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I had an appointment scheduled for today, May 9th and no one showed up. Since my appointment was on a Saturday, the main phone line was closed and no one picked up. In the two emails and two texts I received from them with appointment details there was no after hours line or way to contact them at all. I'm very disappointed in their service, and it is disrespectful that I book my entire afternoon to be home only to be blown off.
By Stephanie Everett
Saturday, May 9th, 2026
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Professional and fast service!
By Monique Govil
Friday, May 8th, 2026
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Awesome experience. Pleasant, polite, competent team of workers. The job was beautifully done, in a timely manner, and all for a fair price. I will hire them again!
By Gretchen Bushnell
Thursday, May 7th, 2026
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Did an excellent job but when it rains still get water underneath the repair
By Claudia Kurzyna
Thursday, May 7th, 2026
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Bruce, the technician performed the annual service on my CT Basement System this week. He was pleasant, professional and informative. He is an excellent representative for CT Basement Systems.
By John Kelliher
Thursday, May 7th, 2026
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I had a fantastic experience with Connecticut Basement Systems! From the initial consultation to the final installation, their team was professional, knowledgeable, and respectful of my home. The crew worked efficiently and left everything spotless. After several years, the system is still going strong, and their follow-up service has been excellent. I highly recommend them if you're looking for reliable basement solutions
By Rnelson189
Thursday, May 7th, 2026
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By SAviz
Sunday, May 3rd, 2026
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Huge thanks to Vin for helping us design our basement waterproofing and finishing projects. We’ve had a great experience and would highly recommend Vin and Connecticut Basement Systems to anyone looking for a high quality basement renovation!
By Joel Dillon
Friday, May 1st, 2026
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Customer Reviews About Me

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By Vicki A.
Rye Brook, NY
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Jeff was very tidy and neat.
By Amy A.
Old Greenwich, CT
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Jeff Allen did a great job.
By Anne S.
Westport, CT
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Jeff Allen was professional and very knowledgeable...
By Dennis P.
Fairfield, CT
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Service manager, Jeff Allen is spectacular. He came to...
By Susan K.
Fairfield, CT
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Jeff, Jen and the crew that came here are outstanding...
By Susan J.
Shelton, CT
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Jeff was efficient, knowledgeable, pleasant, prompt, and...
By Cathy
West Haven, CT
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He was very knowledgeable about the equipment and told me...
By Katie H.
Cheshire, CT
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Testimonials from customers I've helped!

I am very pleased with Jeff's service! I was extremely happy with my new pump and battery. Read Full Testimonial
Mariland T.
Rye Brook, NY
Jeff was very good and his experience shows... Read Full Testimonial
Doreen Z.
Riverside, CT
Jeff was very courteous.. Read Full Testimonial
Bill W.
Easton, CT
Jeff did a terrific job! I was happy to have my house left n Jeff's care! Read Full Testimonial
Terry H.
Easton, CT
I will always request Jeff. He is a great guy and is like family! Read Full Testimonial
John L.
North Haven, CT
Bruce was fantastic! He was honest, going over everything he services! Been serviced by this company for more... Read Full Testimonial
John L.
North Haven, CT
I want to compliment Connecticut Basement Systems and just as importantly your team for being so dedicated,... Read Full Testimonial
Tom & Pia L.
East Berlin, CT
Bruce, Jeff, and Ismael did an absolutely wonderful job with my flooring! Read Full Testimonial
Sara L.
Madison, CT

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Connecticut Basement Systems service area

Our Service Area

We service the following areas

We serve the following areas

Our Locations:

Connecticut Basement Systems
33 Progress Avenue
Seymour, CT 06483
1-203-405-4120
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