Meet The Team

Meet The Team

Jeff Allen

Connecticut Basement Systems

Title: Service Manager
Jeff Allen from Connecticut Basement Systems

Jeff has been with Connecticut Basement Systems since 2016 and started off as a Service Technician for 2 years. Jeff worked on the road servicing customer systems and preforming annual maintenance appointments. After training hard and engaging fully with all his duties in the Service Department, Jeff took on a new set of responsibilities. His extensive knowledge for products and waterproofing allowed Jeff to secure his position in a managerial role. Now the Service Manager, Jeff is responsible for both the Service Call Center and the Field Technicians. Jeff's skillset has prepared him well for all escalated Service appointments, emergency services, and customer visits. He works hard to ensure customer satisfaction, and help problem solve any issues that may arise. Not only does Jeff work on the road, but he is also in the office with his team coordinating maintenance appointments. Jeff is a valuable asset and a strong leader. We are lucky to have him on board! 

Outside of work, Jeff enjoys hanging out with his family, riding BMX, and taking trips on his motorcycle. 

Google Reviews

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It took a few weeks to get appointment set up but they did great with emails and phone calls to get everything set up. Mario the one who did the repair was great. Was in and out in about 2.5 hours. 10 year warranty on the FlexiSpan. It was not nearly as expensive as I thought it was going to be.
By David Jackson
Monday, Feb 2nd, 2026
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Mario was prompt, informative and professional and explained everything that he was going on with the leak . He explained other options and was helpful and knowledgeable. Highly recommend him!!
By Kara Gerace
Friday, Jan 30th, 2026
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Fantastic experience since installation five years ago and annual maintenance. Never have any problems with the systems that they installed. Ryan visits us annually to service and check the systems. He is excellent. They are reliable and nice. Great all around. I would definitely recommend Connecticut Basements Systems from idea stage and initial plans completely thorough and professional on all levels.
By Arielle Maltese
Friday, Jan 23rd, 2026
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We worked with John Frederick from CT Basements for our project and he was amazing. This was prob a 2-year+ project due to various items (of permits, reviews, etc). John was extremely professional, helpful, courteous, and we really felt like he was working with our best interests in mind. He made the difference from start to finish, and at every stage in between!
By Ashan Khan
Thursday, Jan 22nd, 2026
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CT Basement Systems recently completed refinishing our basement and waterproofing the surrounding crawl space. The work was done extremely well, on time. All questions or concerns were answered promptly, and the crew couldn't have been more responsible. Shout out to electrician Manny, carpenter Luis and project manager Bruce for making everything go smoothly and making things look great!
By Allison Alkire
Thursday, Jan 22nd, 2026
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The crew did a terrific job with my installation! They were on time, super neat. They did exactly what they said, and everything turned out great! Then they cleaned up really nicely and left the house better than when they got there. Highly recommend!
By George Apap
Wednesday, Jan 21st, 2026
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The best home improvement contractor in the area. If you need basement water proofing, have a nasty crawlspace you want fixed, have high utility bills, or rooms that are uncomfortable, Connecticut Basements Systems should be your first choice. They will diagnose the cause of your problems, tell you exactly how they'll fix it, and exactly what it will cost. Great financing options so monthly payments are affordable.
By Bill Alber
Tuesday, Jan 20th, 2026
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Vin came to my home to survey the basement and crawlspace. The appointment process was smooth, Vin was on time, communicating clearly when he would arrive. His explanation of the job and solution was helpful. He and the company are very professional
By Laurie Quinn
Tuesday, Jan 20th, 2026
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Customer Reviews About Me

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By Vicki A.
Rye Brook, NY
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Jeff was very tidy and neat.
By Amy A.
Old Greenwich, CT
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Jeff Allen did a great job.
By Anne S.
Westport, CT
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Jeff Allen was professional and very knowledgeable...
By Dennis P.
Fairfield, CT
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Service manager, Jeff Allen is spectacular. He came to...
By Susan K.
Fairfield, CT
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Jeff, Jen and the crew that came here are outstanding...
By Susan J.
Shelton, CT
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Jeff was efficient, knowledgeable, pleasant, prompt, and...
By Cathy
West Haven, CT
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He was very knowledgeable about the equipment and told me...
By Katie H.
Cheshire, CT
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Testimonials from customers I've helped!

I am very pleased with Jeff's service! I was extremely happy with my new pump and battery. Read Full Testimonial
Mariland T.
Rye Brook, NY
Jeff was very good and his experience shows... Read Full Testimonial
Doreen Z.
Riverside, CT
Jeff was very courteous.. Read Full Testimonial
Bill W.
Easton, CT
Jeff did a terrific job! I was happy to have my house left n Jeff's care! Read Full Testimonial
Terry H.
Easton, CT
I will always request Jeff. He is a great guy and is like family! Read Full Testimonial
John L.
North Haven, CT
Bruce was fantastic! He was honest, going over everything he services! Been serviced by this company for more... Read Full Testimonial
John L.
North Haven, CT
I want to compliment Connecticut Basement Systems and just as importantly your team for being so dedicated,... Read Full Testimonial
Tom & Pia L.
East Berlin, CT
Bruce, Jeff, and Ismael did an absolutely wonderful job with my flooring! Read Full Testimonial
Sara L.
Madison, CT

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Connecticut Basement Systems service area

Our Service Area

We service the following areas

We serve the following areas

Our Locations:

Connecticut Basement Systems
33 Progress Avenue
Seymour, CT 06483
1-203-405-4120
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