Testimonials for Connecticut Basement Systems

Dan did a very good job! He left the area spotless. I will only be requesting Dan for all my sump pump services!

Larry, I want to compliment your CT staff on taking on our issue, resolving our concerns, and following up on a customer dissatisfaction refund. I am so happy that I went with your company. This fall we were able to put our screens in without an issue. The company should be thankful to all those involved.  

A note of praise for BJ! He was cordial, and respectful, and explained the work. Well done!

Prince did a great job addressing and solving the concerns. 

I wanted to thank you for the waterproofing services your company performed to our basement.  We contacted Connecticut Basement Systems and were comfortable the moment we met your specialist.  He took the time to thoroughly inspect the basement, listen to our questions and concerns and walk us through the entire waterproofing process.  Following his inspection and presentation we agreed to complete the project.  We opted to finance a portion of the project and by the time he left our house that day, we received a copy of the written estimate, knew the scheduled start date for the project and monthly payments to finance the project.  Your specialist was always available to answer all my questions before the work was completed.  Your crew was both polite and efficient.  Since the project has been completed we have noticed there is no longer a strong damp odor from the basement and the humidity throughout the basement is now normal. The basement is TRULY DRY!  Your specialist should be commended for his hard work in providing exceptional customer service.  I will be glad to promote Connecticut Basement Systems to anyone with waterproofing issues.  

When we asked Diane G. from Vernon, CT how satisfied she was with the job we did for her she stated "Very satisfied, the presentation was excellent and the installation crew are very hard workers."

I heard you where the best of the best!!!

Viktor has been doing a basement refinishing for me for the past five days.  I wanted you to know that I have never had a harder working or more delightful person working for me.  He was here shortly after 7:00 each day, came in with a smile and worked solidly until it was time to leave late afternoon.  He was quiet, unobtrusive and completely respectful of me and of my home.  He explained things well to me, listened if I had a question and always explained things so that I understood them.  He took great care with his work, and I appreciated his attention to detail.  The room he built for me is beautiful!  And I was very aware of the pride he took in his work.  I would recommend Viktor without hesitation.  It was a pleasure having such a nice person in the house, and I couldn't have asked for a better worker.      

He's very great, honest, and does great work!

Your employees, Sergio and Jacob were excellent! They were friendly, informative, on time and thorough. They hit a yellow jacket nest on excavating and figured out how to plow through it and never stopped working. They were troopers! Very impressive.    The job was done with professionalism and pride. Thank you!

Amazing people you have working there. The crew did an excellent job on our basement and left it clean after.

The crew was very professional and hard working. The staff was prompt, courteous and very helpful. The salesman Greg was thorough but not pushy. The crew removed everything that was brought in and cleaned up the basement of all dirt and dust.

The quality of your products is what sold me on your company. Your office staff, salesman and crew were great.

We had some stuff done about six months ago and we were extremely satisfied. We are selling our home and needed to fix two other issues - which you did and we are so happy we chose your company.

Everyday when I go thru the basement I have to pinch myself that the room is absolutely bone dry.